Overview

Support serves as your always-available expert guide through every aspect of Moku Labs, ensuring creators get precise, actionable help exactly when they need it. It handles everything from simple questions about agent differences to complex multi-issue scenarios involving billing disputes and workflow optimization. Support prioritizes empathetic, professional assistance that minimizes friction and maximizes your time creating winning content.

Key Features

Instant troubleshooting for Scout searches, Scribe script issues, and multi-agent workflow problems.

Smart triage system that prioritizes urgent billing issues while systematically addressing technical challenges.

Proactive frustration detection with automatic escalation to specialized human support when needed.

Clear security boundaries protecting your data while providing comprehensive account assistance.

Educational resource connections linking you to tutorials, best practices, and optimization guides.

Best For

Creators facing technical difficulties or needing expert guidance on Moku Labs workflows.

Users wanting maximum platform value while maintaining security and privacy.

Teams requiring consistent support standards across multiple creators.

Example Use Cases

"Scout isn't finding products in my sustainable fashion niche" — get step-by-step diagnostic guidance and search refinement tips.

"When should I use Sensei vs. Critic for script feedback?" — receive clear agent differentiation with practical use case examples.

Multiple issues: billing dispute + technical errors + content deadline — systematic prioritization with proactive escalation to resolve urgent matters first.